The Pensions Team contacts are:

Justine Spring - Pensions Manager
Tel: 020 8227 2607 Email: [email protected]

Madhvi Dodia - Senior Pensions Officer
Tel: 020 8227 2039 Email: [email protected]

Jake Campbell - (Dealing with surnames beginning A - G)
Tel:  020 8057 4280  Email: [email protected]  

Shelagh Clark - Pensions Officer (Dealing with surnames beginning H - M) 
Tel: 020 8227 3463 Email: [email protected]  

Vacant - Pensions Officer (Dealing with surnames beginning N - Z)
Tel: 020 8227 2039 Email: [email protected] 

Bradley Bourne - Pensions Assistant
Tel: 020 8724 8398 Email: [email protected] 

Link to Self-Service portal: 

Frequently asked questions

What happens if I change my address?

If you change your address please inform us.

What happens if I change my bank or building society details?

If you change your bank or building society details you must let us know by completing the change of bank details form, found in our resources section.

What happens if I move overseas?

We can continue to pay your pension to a UK bank or building society account.

Please contact us in regards to our policy for payments that differ from this payment method.

How will my divorce impact my pension?

You and your partner will need to consider how to treat your pension as part of any divorce/dissolution settlement.

Life cover

As a member of the Scheme you have valuable life cover, which is a lump sum paid on your death. If you have previously expressed the wish for your husband, wife or civil partner to receive this, you may want to fill in a new Expression of Wish form (see 'Resources' section) to let us know of any changes.

Please contact us for more information.

Click here for links to a number of websites that you may find helpful.

Useful links