Member Self-Service Portal

Annual Benefit Statement

Each year we will send you a statement showing you an estimate of your benefits. Your statement will also include information about the changes to the LGPS, topical pension issues, a summary of the accounts and a general review of the Norfolk Pension Fund.

Please NEEDS LINK click here to view a sample Annual Benefit Statement.

Annual Meeting and Pension Clinics

Each year you will be invited to an Annual Meeting and also our Pension Clinics. The Pension Clinics give you an opportunity to speak to a Norfolk Pension Fund team member face-to-face about your pension. If you are unable to attend a Pension Clinic, but would like to discuss your pension at a convenient time, please contact us to make an appointment.

Pre-Retirement Course

All Scheme members approaching retirement have the opportunity to attend our NEEDS LINK Pre-Retirement Course, to help plan for the financial and lifestyle issues surrounding retirement.

Annual Benefit Statements

Each year we will send you a statement showing you the current value of your deferred benefits. Your statement will include information about the changes to the Scheme, topical pension issues, a summary of the accounts and a general review of the Norfolk Pension Fund.

Please NEEDS LINK click here to view a sample Annual Benefit Statement.

Primetime

NEEDS LINK Primetime is the newsletter we will send to you each year to keep you up to date with what is happening with the Norfolk Pension Fund. 

Retired Members Forum

Each year in your November payslip, we will send you an invitation to our Retired Members Forum which gives you the opportunity to meet Norfolk Pension Fund team members face-to-face and get an update on our latest news.

P60s

A P60 is a certificate showing the pension paid and the tax deducted during the previous tax year. We will send you a P60 in May each year.

Payslips

We only send a payslip if:

• the amount we pay you changes by more than £1
• your tax code has changed
• your address has changed
• your bank details have changed
• or we have a message for you.

You can also register on this website to see your payslip online.

Pension increase notification

We will write to you every April with details of your pension increase.

Don’t forget to keep in touch with us and let us know if you:

• change address
• change your bank or building society
• accept another job where you can join the LGPS
• change your marriage/relationship status
• wish to change your nomination of beneficiary for death grant